Your account, your call
Delete your Veat account
This page lets you request deletion of your account and the personal data tied to it. Here's how to do it, and exactly what happens next.
Two ways to delete
In the Veat app
- 1. Open Veat and go to your Profile.
- 2. Tap Account settings → Delete Account.
- 3. Confirm, and you're done.
Exact path: Profile → Account settings → Delete Account
From this page
Prefer not to use the app? Submit the email or phone number on your account below and we'll take it from there.
Go to the request form ↓What happens when you delete
Right away
Your account is deactivated
As soon as you confirm, your account is soft-deleted — you're signed out and it stops working. Nothing is gone yet.
Days 1–30
30-day grace period
Changed your mind? Contact support within the grace period and we'll restore your account exactly as it was.
After day 30
Permanent deletion
Your account and personal data are permanently deleted and can't be recovered.
What gets deleted, what we keep
Deleted
- Profile info — name, phone, email
- Saved delivery addresses
- Preferences
- Device & push notification tokens
Kept where the law requires
Certain transaction and payment records — for tax, accounting, and fraud-prevention — are retained only for as long as the law requires, then deleted.
Request deletion
Submit the email or phone number on your account and we'll start the process.
Good to know
Can I get my account back?
Yes — any time within 30 days of requesting deletion. Just contact support and we'll restore it.
Will my wallet balance be refunded?
[CONFIRM POLICY — e.g. any remaining wallet balance is forfeited on deletion, or refundable on request before you delete.]
How long does deletion take?
Your account is deactivated immediately, and everything is permanently deleted after the 30-day grace period.